Disney Cruise Lines 2017-07-13T18:48:27+00:00

Project Description

  • Implemented direct strategies using this business intelligence to positively affect cast members and Guest.
  • Evaluated training and development needs of the team and recommend and provide appropriate training tools to mentor each direct report to achieve their professional goals through these programs.
  • Identified qualified external/internal sales and marketing professionals, and maintain talent bank of names for future reference.
  • Created and conducted creative ideas to keep the guest and Crew Members engaged.
  • Maintained high level of knowledge of the competition’s product.
  • Met with direct and indirect supervisor monthly to chart progress, adjust/adapt to market changes and shift strategies as deemed necessary.

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Erik Resume